Everything you need to know about booking, your first appointment, treatment and payment. Can't find your answer? Just get in touch.
No — you can book directly with us as a self-referral. If you're claiming through private health insurance, check whether your policy requires a GP referral first, as some do.
Book online in under two minutes using the booking button, or call us on 07790 717056. We'll always confirm your appointment and answer any questions before your first visit.
We usually have same-week appointments available, and often sooner. If you're in significant pain, let us know and we'll do our best to fit you in quickly.
We're at The Old Ironworks in Maldon, Essex, with free on-site parking and easy access — a short distance from Maldon High Street.
Your Initial Assessment is a thorough one-to-one session. We'll discuss your symptoms, history and goals, carry out a physical and movement assessment, explain what's going on, and start treatment with a clear plan for what comes next.
Comfortable clothing you can move in. We may need to see the area we're treating, so loose layers (or shorts/a vest top) are helpful.
Initial Assessments are around 45 minutes; follow-up sessions are 30 minutes and rehabilitation sessions are typically focused, longer sessions lasting 30–60 minutes.
Our goal is to help you recover as efficiently as possible, not to keep you coming back unnecessarily. We'll recommend follow-up appointments only when they add value and support your progress.
Initial Assessment £60, Follow-Up £50, Rehabilitation £40 (30 min) / £60 (60 min), Acupuncture £40, Sports Massage £40 (30 min) / £60 (60 min), and Home Visits £70 (30 min) / £80 (45 min). We'll always be clear about cost before you book.
Yes — we work with Bupa, AXA, Aviva, WPA and Proclaim Group, among others. Please bring your policy and authorisation details, and check any referral requirements with your insurer.
Yes. Home visits bring assessment-led physiotherapy to your own home — ideal after surgery or when getting to the clinic is difficult. See our Home Visits service for details.
We treat a wide range of musculoskeletal problems — back and neck pain, sciatica, joint and sports injuries, post-operative rehab and persistent pain. If you're unsure, get in touch and we'll advise.
Sometimes the right next step is medical input. We can refer you back to your GP with a clinic letter to support ongoing treatment or further investigations, and we work closely with a strong network of orthopaedic, paediatric and sport & exercise medicine consultants we can refer to and liaise with on your behalf.
No problem — just let us know as far in advance as you can so we can offer the slot to someone else. We'll explain our cancellation policy when you book.
Book a thorough initial assessment online in under two minutes — or call and we'll happily answer any questions first.
